外贸英语函电课后答案第五版，外贸英语函电课后答案第五版unit7

1. What is the main purpose of unit 7 in the book \"Foreign Trade English Correspondence\"?

The main purpose of unit 7 in \"Foreign Trade English Correspondence\" is to teach the reader how to effectively handle inquiries from potential customers and provide them with satisfactory responses.

2. Why is it important to respond to inquiries promptly in international trade?

Responding to inquiries promptly is crucial in international trade because it shows professionalism and demonstrates that you value your potential customers. It allows you to establish a good impression and build trust, which can lead to successful business deals and long-term partnerships.

3. What are the key points to consider when drafting a response to an inquiry?

When drafting a response to an inquiry, there are several key points to consider. Firstly, you should express gratitude for the inquiry and show interest in the potential business opportunity. Secondly, you should provide clear and concise information about the product or service being inquired about, including specifications, prices, and delivery terms. Lastly, you should offer additional assistance, such as providing samples or arranging a meeting, to further facilitate the potential business transaction.

4. How should you handle inquiries regarding product specifications?

When handling inquiries regarding product specifications, it is important to provide accurate and detailed information. You should describe the product's features, functions, and any relevant technical specifications. If necessary, you can also include product brochures or catalogs to further assist the potential customer in understanding the product.

5. What are some common phrases to use when responding to inquiries?

Some common phrases to use when responding to inquiries include:

• \"Thank you for your inquiry regarding [product/service].\"
• \"We are glad to provide you with the following information.\"
• \"Regarding your question about [specific inquiry], we can confirm that...\"
• \"If you have any further questions or require additional information, please do not hesitate to contact us.\"

6. How should you conclude a response to an inquiry?

To conclude a response to an inquiry, you should express your willingness to further assist the potential customer and indicate a desire for future cooperation. You can use phrases such as:

• \"We hope the information provided meets your requirements and look forward to the possibility of working together.\"
• \"We believe our product/service can meet your needs and would be delighted to discuss further details.\"
• \"Should you have any additional inquiries, please feel free to contact us at your convenience.\"

7. How can you enhance the effectiveness of your response to inquiries?

To enhance the effectiveness of your response to inquiries, it is important to ensure that your reply is prompt, clear, and concise. Use professional language and avoid excessive technical jargon. Additionally, personalize the response by addressing the potential customer by name and showing genuine interest in their inquiry. Providing additional supporting materials or references, such as customer testimonials or case studies, can also help build credibility and trust.